Reneson (owns and manages six branded properties, Hilton, Holiday Inn and Best Western, in Northern California) and is seeking an experienced Hotel Sales Manager to sell all of our branded properties. The HotelSales Manager is an integral part of the business and is based out of our Holiday Inn Auburn location. This position has the responsibility to solicit and book guest rooms and meeting rooms at all Reneson Hotel properties (excluding Wine Valley Inn) in the Corporate, Leisure, Government, Group/Wedding Group Markets. Candidate must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remain calm and resolve problems using good judgment; follow directions thoroughly; understands guests needs; makes outside sales calls, work cohesively with co-workers as part of a team, work with minimal supervision; and maintain the confidentiality of guest information and pertinent hotel data. The role of the Sales Manager will have access to all Reneson PMS systems and be knowledgeable in IHG, Hilton and Best Western systems. This position would focus on selling IHG brands but would need to learn all other brands.
QUALIFICATIONS:
Applicant should possess a strong hotel sales knowledge of the operations of a limited-service hotel, generally involving at least two years of operations and sales.
Applicant should know about the hotel sales and marketing process and have a background in hotel sales.
Applicant must have strong verbal and written communication skills.
Applicant must possess superior leadership and training skills and the ability to prioritize tasks and responsibilities (big versus small rocks).
Applicant must possess excellent fundamental math skills and the ability to operate the PMS system and work within the related hotel reservation system. Applicant must possess personal computer skills, including the use of Microsoft Word, Microsoft Excel, Microsoft Outlook, and Property Management Systems (PMS).
While performing the job duties, the applicant must regularly hear, sit, stand, walk, and reach with hands and arms.
Applicant must be able to reach, bend, stoop and periodically lift and or move up to 10 pounds.
Applicants must have a valid driver’s license and a clean driving record.
PRIMARY DUTIES AND RESPONSIBILITIES
To perform this job successfully, the Hotel Sales Manager must be able to perform each essential job duty and responsibility in a safe and satisfactory manner and be punctual and have a good attendance record. In addition, the requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable a Sales Manager with disabilities to perform the essential job functions.
Comply with all Company and Department safety policies and procedures.
Establish and achieve sales goals in conjunction with the Reneson Director of Sales.
Responsible to independently qualify, solicit, and develop new corporate accounts while maintaining relationships with existing accounts in all markets, especially corporate. Follow up with all sales leads in a timely manner.
Responsible to sell meeting room space with food and beverage, using approved catering menus, entering information into Venue Management Software, sending contracts and communicating to the F&B Manager the needs of the client on the BEO.
Responsible for the administrative duties associated with selling and booking guest and meeting rooms, including answering and responding to calls in a timely manner, filing, responding to email inquiries timely, and typing proposals, contracts, compiling information for the BEO, and in a professional manner. Updating Monday.com with lead and other sales related information.
Provide a positive attitude and sales leadership to the Assistant General Manager and Front Desk staff. Attend front desk meetings to assist with an ‘everybody sells’ mentality at the property. Encourage front desk to pass on leads through GuestEQ, Sales Lead Sheets or email.
Indicates Essential Job Functions (performance of the function is the reason the job exists). A function may be essential when 1) number of available employees to perform function is limited, 2) requires specialized skills – function occupies a large percentage of time, and 3) failure to perform the function may have serious consequences.
Reneson offers great group health, 401k with matching and hotel discounts at all brands. Pay range is $28 to $35/hour
Apply online at www.renesonhotels.com or send resume.
