Description We are seeking a Customer Service Representative based in San Diego, California. This role is crucial to maintaining customer relationships within the manufacturing industry. As a Customer Service Representative, you will provide excellent customer service, handle order inquiries, and manage customer accounts. This opportunity offers a contract to permanent employment opportunity. Responsibilities: Provide exceptional customer service by handling inbound and outbound calls Assist various departments and teams in their daily operations Set up and create new accounts for customers Manage customer relationships and ensure customer satisfaction Respond to order inquiries promptly via email and phone calls Perform data entry tasks Use Microsoft Excel and Word to perform tasks and maintain records Collaborate with team members to achieve customer service goals Monitor customer accounts and take necessary actions when required Requirements Demonstrated experience in answering inbound calls. Proven skills in call center customer service. Ability to provide exceptional customer service. Proficiency in data entry tasks. Experience in managing email correspondence professionally. Capability to handle both inbound and outbound calls. Proficiency in using Microsoft Excel for data management. Proficiency in using Microsoft Word for documentation. Experience in order entry processes. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
