Associate Director, International Health, Safety, and Crisis Management
UC Education Abroad
Summary of Job Details
Reporting to the Director, International Health, Safety, and Crisis Management (Director), the Associate Director (AD) will work with the Director to develop and execute crisis management response, and in coordination with the Director and organizational leadership, develop strategic goals and objectives, define associated metrics to measure results, and lead integrated work with UC campuses, including the creation of health and safety tools/resources for UCEAP. Contributes to the annual project plan, including metrics based on IHSCM priorities and objectives. The AD will play a significant role in the International Health, Safety, and Crisis Management (IHSCM) Unit, working independently as a subject matter expert and as the backup to the Director. Leads IHSCM development, implementation, and assessment of training for UCEAP and study centers abroad on health, safety, and risk management topics and unit-developed tools to facilitate required processes. Leads unit compliance efforts for risk management documentation such as Emergency Preparedness Checklist, Field Trip Safety Plan, and Welfare Check compliance.
Required Qualifications
Bachelor's degree in related field and six or more years of directly-related experience working in a large university setting, multiple institutions of higher education, or similar complex organization, in the area of emergency response, global risk and operations, or equivalent combination of education, training, and experience.
7+ years of progressively responsible experience in areas that include but are not limited to: global safety risk assessment analysis and impact assessment of complex risk issues, 24/7 on-call emergency response and coordination crisis management in an academic, business, government, or similar complex international organizational setting working collaboratively with diverse faculty/staff and senior management, effectively communicating and partnering across stakeholder groups.
Demonstrated ability to exercise required confidentiality and discretion, in compliance with policies and protocols, for sensitive information.
Clear and effective verbal communication abilities; excellent listening skills; ability to resolve conflict constructively and respectfully, and encourage others to do the same.
Excellent writing skills with the ability to produce and edit accurate and dynamic communications materials under tight deadlines, including press releases and talking points.
Strategic and analytic problem-solving ability, using a conceptual/systems-oriented approach; takes initiative in developing innovative ideas and solutions; demonstrated good judgment to make decisions and recommendations in a timely manner.
Demonstrated teamwork and collaboration with proven ability to proactively build relationships, with demonstrated ability to influence across the organization using leadership, collaboration, and team-building skills.
Proven service focus to meet the expectations and needs of internal and external customers (UC campuses, students, parents, and other UCEAP units).
Currency in the field through continuous learning; knowledge of international education trends in general and health and safety issues in particular, including risk management.
Ability to work effectively and remain composed under pressure and in crisis situations, with constantly changing deadlines and priorities.
Working knowledge of cross-cultural communication and sensitivity to cultural differences.
Understanding of a complex university system or similar organization.
Proficiency with various information technology tools including MS Office suite, data management, and communications.
Must be available for after-hours work when necessary.
Requires willingness to travel periodically to UC campuses and/or UCEAP sites abroad.
Special Conditions of Employment
Satisfactory conviction history background check
UCSB is a Tobacco-Free environment
The UCEAP Systemwide Office is located in Goleta, CA (near the UCSB campus). Eligible for a hybrid work arrangement which may require presence at the UCEAP Systemwide Office for occasions such as bi-annual leadership/staff meetings, and/or training. The University is unable to pay or reimburse expenses prohibited by University policy, including travel expenses associated with commuting to the designated office.
Requires some evenings and weekends; must be available after hours, as necessary.
Requires periodic travel to UC campuses and/or UCEAP locations abroad, as necessary.
Requires ability to remain focused, responsible, calm, and composed in managing emergency/crisis situations.
Days/Hours: M-F, 8am - 5pm
UC Santa Barbara is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.
Application review begins 4/8/24
Apply online at https://jobs.ucsb.edu
Job #66505
