We are excited to welcome a highly organized and professional Receptionist/Office Assistant to our team. As the face of our office, you will be a crucial part of providing excellent customer service and ensuring smooth daily operations. This role demands strong organizational skills, meticulous attention to detail, and the ability to juggle multiple tasks efficiently.
Responsibilities:
Answer incoming calls, direct them to the appropriate personnel, or take accurate messages and relay them promptly.
Complete call sheets to capture all necessary information from incoming job leads.
Enter and maintain contacts and leads in our CRM system .
Create new job folders and input information into our job database.
Monitor the main email address and forward emails to the appropriate personnel.
Collect and distribute incoming mail to the relevant individuals.
Assist with scheduling inspections, working directly with the Production Manager.
Maintain office calendars and schedule appointments as needed.
Prepare letters, emails, and phone calls as necessary.
Perform administrative duties such as data entry, copying, scanning, and printing.
Maintain a filing system for completed jobs.
Manage the inventory of office supplies and ensure office cleanliness.
Provide administrative support to other management staff and departments.
Monitor and respond to customer reviews.
Assist with assigned marketing duties.
Skills:
Prefer experience as a receptionist or administrative assistant
Excellent phone etiquette and communication skills
Strong organizational and support skills
Proficient in Microsoft Office and Google platforms
Willingness to learn new software (Encircle, Hubspot, etc.)
Ability to work self-sufficiently and to prioritize tasks effectively
Punctuality and reliability is a must.
Why Join Us?
Collaborative and supportive work environment
Opportunities for growth and development
Be part of a dynamic and forward-thinking team
If you are a proactive individual with a knack for organization and a passion for customer service, we would love to hear from you!
