Call Center Representative

Call Center Representative

07 Feb 2025
New York, Melville, 11747 Melville USA

Call Center Representative

One of the top health networks on Long Island is hiringCustomer Service RepresentativeDescription:

Set appointments via inbound/outbound calls from our Call Center. Heavy Call Volume at times

Update patient demographics and pre-register in EPIC, training will be provided

Capture, enter and report data accurately to management

Ensure services are provided in a timely manner

Ensure key performance indicators are met

Report discrepancies and identify areas of improvement to supervisors

Work on special projects and assignments as needed

Shift: 9am-5pm Monday - FridayPay and BenefitsThe pay range for this position is $20.00 - $22.00/yr.Workplace TypeThis is a fully onsite position in Melville,NY.Pay and BenefitsThe pay range for this position is $45425.00 - $49375.00/yr.Excellent Salary includingMedical, Dental, Vision, 401K, Company Life Insurance, Tuition Reimbursement and additional Voluntary Plans. Vacation, Sick and Personal Days.Workplace TypeThis is a fully onsite position in Melville,NY.Application DeadlineThis position is anticipated to close on Feb 12, 2025.About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Related jobs

  • Description

  • Req Number 150854

  • Job Overview:

  • Job Overview

  • Duties Description:Under the general supervision of a Claims Services Representative 2, oversees all aspects of workers compensation claims processing from inception to closing; initially determines the compensability of claims and files appropriate documentation with the Workers Compensation Board (WCB); calculates and adjusts reserves consistent with case analysis over the anticipated life of the claim; recommends cases for appeal to WCB; negotiates and/or makes recommendations regarding lump sum settlements; issues payments and requests for reimbursement where claims for supplemental benefits are involved; reviews awards to ensure the correct recipient and rate of compensation; schedules or waives medical examinations as necessary; analyzes medical bills to determine causality, levels of treatment, necessity for treatment, appropriateness of fees and procedure codes, and apportionment status; responds to requests for home modifications, home health care personnel, medication, and medical supplies and appliances; and reviews case activity and determines when a claim can be retired.Specific duties to be discussed at time of interview.Minimum Qualifications:For Appointment to Claims Services Representative 1, SG-18: Reachable on current Civil Service eligible list for this title; OR One year of permanent, competitive class service in a title eligible for transfer under Section 70.1 of the Civil Service Law. Eligible titles include, but are not limited to: Administrative Specialist 1, Investigator 2 (Compensation Claims), Policyholder Services Representative 1, Underwriter 1, Underwriter 1 (Disability Benefits)For Appointment to Claims Services Representative Trainee 1: Reachable on current Civil Service eligible list for this title; OR One year of permanent, competitive class service in a title eligible for transfer under Section 70.1 of the Civil Service Law. Eligible titles include, but are not limited to: Investigator 1, Assistant Insurance Fund Services Representative, Program Aide; OR A bachelor\'s or higher degree (in any area of study).

  • Description

  • The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You\'ll be required to create an account or sign in to an existing one.

Job Details

Jocancy Online Job Portal by jobSearchi.