Description We are offering a short term contract employment opportunity for a Receptionist in Rochester, New York. This role is within the Non-Profit industry and will involve handling a variety of administrative duties such as responding to phone calls, coordinating appointments, and managing clerical tasks. Responsibilities: Act as the first point of contact for customers and clients, providing a warm welcome and directing them as necessary. Handle all incoming phone calls, ensuring they are redirected to the appropriate internal staff member. Coordinate and schedule appointments, maintaining an organized and efficient system. Transfer calls to internal staff as required, ensuring effective communication. Execute various clerical tasks including filing and faxing, maintaining an organized and efficient workplace. Utilize Microsoft Office tools, specifically MS Word and MS Outlook, to manage and maintain customer records. Manage customer inquiries, providing information and resolving issues where possible. Monitor customer accounts and take appropriate actions based on account status. Ensure that all customer credit applications are processed accurately and efficiently. Maintain accurate records of customer credit information, updating records as necessary. Requirements Must have a solid understanding of the non-profit industry Proven experience as a Receptionist or similar role Proficiency in MS Word and MS Outlook Excellent communication and organizational skills Ability to handle sensitive information with confidentiality Demonstrated ability to work in a team-oriented environment Strong customer service skills Ability to multitask and prioritize tasks effectively Attention to detail and problem-solving skills High school degree; additional certification in Office Management is a plus Ability to work flexible hours as needed. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
