This is an ONSITE role located at: 100 Throckmorton Street, Fort Worth, TX 76102WHO YOU ARE:Are you resourceful? Do you enjoy researching? Do you enjoy assisting people? Do you take initiative to solve problems by gathering information and evaluating options? BENEFITS:
At Deluxe, we know that great people make a great organization. We have a culture that keeps people; 42% of our team has been here over 10 years!
We value our people and offer generous benefits that are eligible DAY ONE! Including 401K, Medical, Dental, Vision, Flexible time off, Volunteer time off, Paid maternity/paternity leave, Tuition reimbursement, and so much more.
ABOUT US:Deluxe Merchant Services+ is a complete payment processing solution that accepts a wide range of payment methods, simplifies PCI compliance and deposits money in your bank account while delivering smooth checkout experience.Follow us on LinkedIn (http://www.linkedin.com/company/deluxe/posts/?feedView=all) RESPONSIBILITIES:The Merchant Application Specialists makes customer service a top priority. You will work closely with sales partners and other cross functional teams to review, interpret, process and resolve pending applications.
Analyze, review, interpret, determine course of action, and coordinate follow up of pending applications
Collect information to finalize the application underwriting process
Make outbound calls as necessary, and provide frequent status updates to our sales offices and cross functional teams
Promptly correspond and investigate application issues, inconsistencies, or questions with merchants and supporting departments
Communicate discrepancies and generate solutions for merchant applications
BASIC QUALIFICATIONS: (Required)
HS/GED and 0 years experience
Computer skills, including MS Word and Excel
At least 1-2 years of application processing or industry experience
Understanding of credit reports, processing and risk as well as financial, checking and processing statements
Must be 18 years of age or older
PREFERRED QUALIFICATIONS: (Desired but not required)
College Degree
Exceptional verbal and written communication
Uncanny attention to detail possessing a sound accuracy record on previous data entry work
Capable of organizing work for self and others to maximize productivity and increase efficiency
Ability to meet aggressive deadlines and juggle multiple priorities
Strong work ethic
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. EOE/Minorities/Females/Vet/Disability Please view the electronic EEO is the Law Poster (https:////www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf) which serves to inform you of your equal employment opportunity protections as part of the application process. Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com .
