Overview Who we are Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world. As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®. “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 77,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month. But there’s a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services. At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It’s what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers. Today we are redefining convenience and the customer experience in big wayswe are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us. How we lead At 7-Eleven we are guided by our Leadership Principles. Be Customer Obsessed Be Courageous with Your Point of View Challenge the Status Quo Act Like an Entrepreneur Have an “It Can Be Done” Attitude Do the Right Thing Be Accountable Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores. About This Opportunity Responsibilities JOB DUTIES: Responsible for leading quality engineering team and quality process in a hybrid environment with Agile teams at varying levels of maturity. Responsible for working with Agile product squads and wider programs in ensuring appropriate test engineering approach, frameworks and practices are in place to ensure customer facing quality Refine testing approach and delivery processes to ensure appropriate test coverage as well as maintain a continuous improvement outlook incorporating production feedback/RCA from defects found late in release cycles Build and manage QA team, including hiring, coaching, and mentoring team members. Collaborate on feature sprint planning and provide metrics on testing progress. Responsible for engaging with stakeholders to understand requirements, design approaches and develop estimates, staffing plans and day to day management of testing activities Responsible for test planning, test design, test execution, Requirement Traceability Analysis, and Test Coverage Analysis across the various product squads or delivery teams Responsible for managing and coordinating parallel scrums contributing to high-frequency product releases. This includes establishing criteria for release, auditing test plans, defining test KPIs, and automation capabilities, identifying issues associated with product deficiencies and leading test team. Prepare recommendations for testing and documentation procedures to be used in the product design phase to production roll-out. Work with development team in implementing & maintaining Continuous Integration and Continuous deployment. Effectively drive an engineering approach to customer facing quality with shared accountability across unit testing, system testing, contract testing, integration testing, end to end testing, business user acceptance, production validation & post go-live feedback as appropriate. Responsible for developing and executing test environments strategy and architecture plan. Developing strong competencies and toolsets for environment provisioning and setup automated data refresh within a framework of highly automated test and continuous deployment. Conducts working sessions and collaborate with end-to-end partner systems to ascertain technical requirements from test perspective for both manual and automation testing across ecosystem Establish and track KPI’s and metrics for measuring effectiveness and efficiency of our environment and test data management processes. Maximize automation and minimize manual environment provisioning and data refresh work. Build, lead & mentor team of SDeTs along with technical leadership/mentoring to deliver high quality products. Qualifications EDUCATION & EXPERIENCE: Education: Bachelor’s degree in Computer Engineering, Computer Science or related field and Work Experience:10+ years of experience in Software Engineering discipline with hands on development experience required. SPECIFIC SKILLS OR OTHER REQUIREMENTS: 10+ years of experience in software engineering process, best practices, automation tools and techniques with 4+ years of experience leading Test engineering function 10+ years of experience with requirements Analysis and Functional Test Planning as part of designing and implementing a Testing Strategy. 8+ years of functional and automation testing experience Hands on experience with fully automated, modern software engineering practices to enable CI/CD to continuously deliver public facing functionality is a plus 8 years of experience in End-to-end software delivery management in direct-to-consumer ecommerce on online channels 5 years of experience on standardizing test planning, executing, and reporting processes across multiple omni channel teams in a geographically distributed environment is necessary 7 years of experience of agile software development processes, continuous integration and continuous deployment using tools like Jenkins, Stash/Git, in-pipeline automated quality gates and validation. 4 years of experience in key areas such as Cloud Native Architectures, NoSQL data stores, Spring Framework, Java/J2EE, Microservices, JavaScript 6 years of experience with ensuring successful software delivery by ensuring enablers such as environment provisioning, data refresh, setup tools and processes Strong working knowledge in Marketing systems, Communication Management, Email and Campaign Management, Customer Care, Master Data Management, Enterprise Data Platforms, Business Intelligence, Integration (ETL/ESB), and modern data analytics is a plus Experience in Enterprise apps such as Oracle Retail, Oracle e-Business Suite and Human Resources, Supply Chain, WMS and Point-of-Sale would be a plus
Overview With more than 13,000 stores in the U.S. and 84,000 stores globally, it is no wonder 7-Eleven, Inc. has been named an iconic brand. In addition to 7-Eleven stores, 7-Eleven, Inc. also operates and franchises Speedway, Stripes, Laredo Taco Company and Raise the Roost locations. Since inventing the convenience industry in 1927, 7-Eleven has built a rich 96-year history filled with beloved products like Slurpee, Big Gulp and Big Bite, and fan-favorite holidays like Slurpee Day and Bring Your Own Cup Day. Now, 7-Eleven is on a mission to contemporize the brand and redefine convenience – and we need your help. About This Opportunity Responsibilities This position can be based in Los Angeles or San Francisco with the ability to travel 7NOW is the ecommerce division of 7-Eleven, committed to revolutionizing convenience e-commerce and delivery across the United States. Our mission is to serve our community by connecting our ecommerce customers with restaurants, retailers, and grocers and supported by local gig-economy drivers. Overview We are seeking a dynamic and results-driven professional to join our team as a Senior Manager, Sales and Account Management. In this hybrid role, you will be responsible for driving sales growth, managing strategic partnerships, and providing exceptional account management to our key clients. Your expertise will contribute to expanding our market presence and achieving our revenue goals. Responsibilities To be successful in this role, 50-75% travel is required. Lead and mentor the Sales and Account Management team in our West Coast region, providing strategic guidance and fostering a culture of excellence in our Revenue organization. Work cross functionally to optimize Marketing programs in your territory, ensuring efficiency and effectiveness in driving revenue within the local market for both Sales and Account Management. Oversee operational aspects of campaign preparation and attribution, ensuring seamless execution and accurate measurement of results for both Sales and Account Management efforts. Manage the buildout, enrichment, and assignment of the lead database to drive targeted and high-quality lead generation within the region for both Sales and Account Management. Foster cross-functional collaboration to gain a holistic understanding of the revenue funnel, from marketing initiatives to successful deal closures in the local market for both Sales and Account Management. Lead negotiations and cultivate new product partnerships focusing on opportunities that have a significant impact on our bottom line in the region for both Sales and Account Management. Stay abreast of industry trends and the competitive landscape, identifying new growth areas and business development opportunities within the local market for both Sales and Account Management. Qualifications A minimum of 8 years of combined experience in business development, sales, and account management, with a mix of startup and larger enterprise roles, preferably with a focus on West Coast markets for both Sales and Account Management. In-depth understanding of marketing and sales processes and team structures within the food delivery / tech industry for both Sales and Account Management. Proven track record of developing and communicating key metrics and success criteria across marketing and sales programs for both Sales and Account Management. Strong leadership skills with a demonstrated ability to lead cross-functional initiatives and thrive in a complex, fast-paced environment for both Sales and Account Management. Proven ability to build collaborative relationships with senior leadership, manage competing priorities, and exceed expectations for both Sales and Account Management. Exceptional ability to translate high-level sales strategies into actionable system and process requirements, ensuring successful local execution for both Sales and Account Management. Education Qualifications Bachelor’s degree in Business Administration Professional certifications in sales, account management, or related fields, such as Certified Sales Professional (CSP), Certified Key Account Manager (CKAM), or Certified Sales Leader (CSL) is preferred. Proficiency in using CRM platforms such as HubSpot or Salesforce, including relevant certifications or training in these platforms.
