Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.Under the direction of the Supervisor of Medical Staff Services, the Credentialing Coordinator will complete a variety of support activities to assist with the many credentialing and enrollment activities in the department.The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment.Schedule: Monday-Friday, 7:30am-4pm PST (Core Business Hours). May be flexibility to start as late as 9am or end as early as 3:30pm depending on business need.Role Type: Hybrid - This role will primarily be a remote/telecommute position. Candidates must reside within a commutable distance of one of the following offices for onsite work, as needed.
1812 South J St Tacoma 98405
1800 41st Street Everett, WA 98201
904 7 TH Ave Seattle, WA 98104
If you live near Seattle, WA, you’ll enjoy the flexibility to telecommute as you take on some tough challenges.Primary Responsibilities:
Supporting credentialing and enrollment work
Run primary source verifications for credentialing representatives
Enter data into credentialing systems
Monitor and complete Epic work queues
Complete enrollment and credentialing activities
Send clinician reminders
Update quality portal websites
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
High School Diploma/GED (or higher)
2+ years of experience using computer systems and processes (i.e. database systems, entering data, navigating multiple systems at once)
2+ years of experience working in healthcare
2+ years of experience working with Microsoft Office Suite (Excel & Outlook)
Soft Skills:
Familiar with computer software applications (Adobe Pro, Microsoft Office Suite, Credentialing Software)
Knowledge of computers and copiers/scanners
Ability to read, interpret and apply rules, processes and procedures
Ability to assess situations, use good judgement and ask for help when needed
Strong project management and organizational skills following systematic method of performing a task
Ability to handle sensitive situations with tact and diplomacy
Ability to communicate and present information in a concise, organized and positive manner
Superior time management and problem-solving skills
Ability to comprehend and execute detailed instructions
Ability to handle multiple tasks and work well under pressure
Make observations and recommendations for improvement
Skilled in establishing and maintaining relationships
All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.Washington Residents Only: The hourly range for Washington residents is $16.00 to $28.27 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO #YELLOW
