Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.This role reports to the Lead Director, HR Selection & Engagement, and will drive the enterprise employment testing strategy as well as function as our internal expert on the science of assessments. In this role, one will lead the development, implementation and maintenance of employment selection assessments including (but not limited to) high volume pre-hire assessments for non-exempt roles, coding assessments for data scientists, language proficiency exams, case studies for mid-level professionals and skills assessments. The Senior Manager of Assessments is a data-oriented individual with a high attention to detail, experience in test design, psychometrics, and the measurement of the knowledge, skills and attributes required to be successful in a role. The individual in this role has an expert understanding of test development and validation and will hold conversations with stakeholders at all organizational levels (e.g., first level people leaders through the Executive Leadership Team).This Senior Manager also has deep knowledge of the ethical and legal considerations for assessments/surveys, the science behind them, industry best practices and the predictive value of various solutions. At times, this role may support the execution of our engagement survey and listening program. This role will be classified as hybrid and will be filled in either Hartford CT, Woonsocket, RI or Irving, TX. Additional office locations may be consideredPrimary responsibilities:
Translate requests for employment tests into methodologically sound assessments aligned with the Uniform Guidelines on Employee Selection Procedures. Facilitate the development and implementation of an assessment; transform results into engaging presentations.
Provide specialized consulting and training to HR partners and business leaders on assessment best practices, turnover analyses, outcome studies, testing processes, and the ethical/legal considerations for using assessments.
Partner with vendors to ensure the timeliness and quality of deliverables and partner with procurement to oversee RFPs-developing specifications and evaluating vendor capabilities.
Review and assess the performance of existing selection tools ensuring that they continue to be job-related and appropriate for their intended use.
Manipulate large volumes of data (upwards of 250,000 records) from different sources using Excel; summarize key trends, troubleshoot if necessary, and provide reporting to key stakeholders.
Work closely with other teams (e.g., Talent Acquisition, HR Technology, Legal, HRBPs, etc.) to champion Talent Strategy imperatives at the Enterprise level.
Job Analysis tasks which include but are not limited to: creating/administering job analysis questionnaire, conducting focus groups, observing employees, interviewing subject matter experts or reviewing competency models.
EducationMasters (Industrial-Organizational Psychology or similar applied research field) or equivalent work experienceRequired Qualifications 7+ years related experiencePreferred Skills
Knowledge of employee engagement theory, including drivers and outcome and practices and techniques for measuring
Workday
Data Analysis (Access, SPSS, SAS, Python, R)
Statistical Software (e.g.,R, SAS, Python)
Content/Text Analysis (NLP)
Data Visualization (Tableau, Power BI, Excel)
Pay RangeThe typical pay range for this role is:$79,200.00 - $174,200.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.
