RESTAURANT OFFICE MANAGER / COORDINATOR
Working closely with upper management to discuss their restaurant’s needs and receive instructions on how to guide their employees in accordance with company policies properly. Their job is to oversee the hiring and training of employees. They assist in the administrative documentation of all employees and their training. Archiving employee files and maintaining employee files current. They may also be responsible for maintaining key business events on a company calendar and organizing / liaising with department heads / managers.
What does an Office Manager do?
Office manager duties and responsibilities include scheduling meetings and appointments, making office supplies arrangements, greeting visitors and providing general administrative support to our employees. Previous experience as a Front Office Manager or Office Administrator would be an advantage. A successful Office Manager should also have experience with a variety of office software (email tools, spreadsheets and databases) and be able to accurately handle administrative duties.
Ultimately, the Office manager should be able to ensure the smooth running of the office and help to improve company procedures and day-to-day operation:
Scheduling meetings and appointments within the office
Organizing the office layout and ordering stationery and equipment
Maintaining the office condition and arranging necessary repairs
Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards
Counseling any employees struggling in their roles
Answering telephone calls and emails from customers and clients and directing them to relevant staff
Creating an office budget and ensuring all employees follow it
Monitoring office supplies and ordering new stationery, furniture, appliances, and electronics as required
Interviewing and training new office employees and organizing their employment paperwork
Organizing maintenance companies to keep the office clean and safe and ensure its appliances are in good working order
Reporting office progress to senior management and working with them to improve office operations and procedures
Responsibilities
Serve as the point person for office manager duties including:
Maintenance
Mailing
Supplies
Equipment
Bills
Errands
Shopping
Schedule meetings and appointments
Organize the office layout and order stationery and equipment
Maintain the office condition and arrange necessary repairs
Partner with HR to update and maintain office policies as necessary
Organize office operations and procedures
Coordinate with IT department on all office equipment
Ensure that all items are invoiced and paid on time
Manage contract and price negotiations with office vendors, service providers and office lease
Manage office G&A budget, ensure accurate and timely reporting
Provide general support to visitors
Assist in the on boarding process for new hires
Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)
Liaise with facility management vendors, including cleaning, catering and security services
Plan in-house or off-site activities, like parties, celebrations and conferences
Requirements and skills
Proven experience as an Office Manager, Front Office Manager or Administrative Assistant
Knowledge of Office Administrator responsibilities, systems and procedures
Proficiency in MS Office (MS Excel and MS Outlook, in particular)
Hands on experience with office machines (e.g. fax machines and printers)
Familiarity with email scheduling tools, like Email Scheduler and Boomerang
Excellent time management skills and ability to multi-task and prioritize work
Attention to detail and problem solving skills
Excellent written and verbal communication skills
Strong organizational and planning skills in a fast-paced environment
A creative mind with an ability to suggest improvements
High School degree; additional qualification as an Administrative assistant or Secretary will be a plus
