We are a family-owned clothing company based in San Rafael in search of an office administrator/ receptionist. This is an ideal opportunity for a polished, articulate, and enthusiastic candidate who enjoys providing excellent customer service in a fast-paced office. We are looking for an engaging individual to act as the face and voice of the company as they greet outside contacts, respond to inquiries (both internal and external), and provide the highest level of customer service to both external guests and internal team members.
As a candidate, you should have a professional demeanor and excellent interpersonal skills that will ensure your success in this highly visible role. You’d exhibit a diplomatic savvy and EQ skill set to interact with entrepreneurs, high-profile guests, investors, and vendors alike. Further, you’ll need the ability to prioritize and multi-task while paying close attention to detail.
Key Responsibilities:
General administrative duties include but are not limited to mail and package management, meeting rooms, ordering office supplies, facilities, IT and general upkeep.
Order entry and related customer service.
Report regular operational updates.
Manage site emergency action plans, continuously reviewing and revising to ensure effectiveness; respond to emergency situations on-site (when needed)
Good project management skills and the ability to handle tight deadlines and work on simultaneous projects with little direction.
Ability to be on-site 5 days a week
Assist with the accounting team as needed
Desired Skills and Experience:
3 years in office administrative or customer service-oriented operational role
Excellent organizational skills with the ability to calmly juggle competing priorities and manage workflow
Strong interpersonal skills, demonstrated ability to interface with guests, other administrative assistants, and team members of all levels
Ability to motivate and lead self and others to deliver results in a collaborative environment
Strong teamwork and project-related skills, ensuring open communication channels across multiple functions and departments
A high degree of professionalism and ability to maintain confidentiality
Impeccable attention to detail
