Customer Service Rep(05710) - 30 E. Main St. N.
Customer Service Rep(04114) - 11345 Tara Blvd, Ste 3
Delivery Driver(05710) - 30 E. Main St. N.
Assistant Manager(05710) - 30 E. Main St. N.
Delivery Driver (04114)- 11345 Tara Blvd, Ste 3
Customer Service Rep(05710) - 30 E. Main St. N.
Customer Service Rep(04114) - 11345 Tara Blvd, Ste 3
Summary Serves as an Air Traffic Manager of a terminal or en route facility, and is responsible for planning and directing all activities at the facility. Responsibilities Directs a highly technical workforce, including functionally integrated teams of operational and support personnel, that provides air traffic control services throughout a geographic area. The work impacts the safe, orderly, and expeditious movement of aircraft as well as segments of the aviation industry. Continuously reviews work processes to assure that results meet the agency\'s mission and the customer\'s needs, add value to facility services, and are efficiently achieved. Provides training, coaching, and guidance to subordinates, and is responsible for team building throughout the facility. Plans work to be accomplished by subordinates. Sets and adjusts long and short-term priorities. Approves leave; prepares schedules for completion of work; assigns work to subordinates based on priorities; evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; makes decisions on work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommends/approves selections and transfers; recommends awards or bonuses; approves expenses for overtime, equipment, and personnel within the facility; and identifies and arranges for developmental and other training needs of subordinates. Communicates and reinforces EEO policies and programs in all areas of responsibilities, including selection, training, and transfers. Supports and participates in the labor management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner. Meets or has contact with high ranking military and civilian managers, representatives of the aviation industry, key staff of public interest groups, union representatives, local government managers, professional organizations, and contractors. The Air Traffic Manager reports to a General Manager and/or Assistant General Manager. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications Candidates must show specialized experience. Specialized experience is defined as: 1) Must have held an FAA 2152 FV-J/FG-14 or above regional or headquarters positions for at least 1 year (52 weeks) OR 2) Must have been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility; Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he or she has been performing the higher-graded work. OR 3) Must have held a MSS position for at least 1 year (52 weeks) in an ATS facility. In addition, to be eligible, applicant must have held a MSS-3 or above position for a minimum of 1 year (52 weeks). NOTE: There are no restrictions on who can apply to MSS vacancies at those facilities with 3 or less MSS levels. Qualifications must be met by the closing date of this announcement. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each Leadership and Management Dimensions, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Leadership and Management Dimensions listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Education Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. This position is covered by the Department of Transportation\'s Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a \"testing designated position (TDP)\" will be subject to random drug and/or alcohol testing. This is a temporary position not-to-exceed 1 year; it may be extended, terminated or become permanent without competition. If this position remains temporary, upon completion of this assignment, the selected employee shall return to his/her original permanent position or an equivalent position in the same commuting area. In accordance with HRPM EMP 1.29/1.29a, this position may be a Career Enhancement Program/Career Progression assignment. The selectee (s) may be eligible for pay retention. Career Diversity is not enhanced when an employee is assigned to a staff or supervisory position in which they previously held on a permanent basis. CEP/CP selectees will be required to certify eligibility. Eligible candidates will be evaluated based on FAA Managerial Workforce Planning (MWP) WP-10.1. A one-year supervisory/managerial probationary period may be required. Continued assignment in this position requires successful completion of a formal Managerial Developmental Plan (MDP) that includes required training, coaching and development activities. Selection and placement are contingent upon waiver or completion of satisfactory security requirements. Position is not covered under P.L. 108-176 for early retirement purposes. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA
