Accountable for the Total Contract Value (TCV) quota in the territory assigned, this position is responsible for sales development activities, deal qualification, deal strategy, pricing, negotiation and signature of Direct Market Services and Solutions (MSS) contracts across all segments. This individual also ensures that all Direct MSS contracts have the required Terms and Conditions to convert the TCV booked into Revenue and Gross Margin. Key metrics are: TCV, Pricing Margin and Employee Engagement. Business Acumen
Job Description
As a Customer Service Representative with Hirschbach your expectation is to communicate with Hirschbach’s customer base in all matters related to handling their freight. The Customer Service Representative’s duties include booking freight, processing orders, monitoring service, optimizing loads, accommodating customer needs and requirements, and establishes and maintains positive customer relationships.
