Job Summary: Provides complete access management to the patient population that utilizes the services of CaroMont Health, including responsibility for positive patient identification and providing customer excellent service to the population served. This also encompasses registration, pre-registration, compliance, managed care requirements, and functions as a liaison between patients, physician offices, and third party payors. Responsible for collecting applicable patient responsibility from patients and provides direct financial counseling and/or staff support to those patient with no or inadequate third party coverage.
Description We are offering a contract to hire employment opportunity for a Help Desk Analyst I in Belmont, North Carolina. This role involves providing first-level technical support in a call center environment, responding to inquiries from various locations across the country. The Help Desk Analyst I will be a vital part of our team, addressing issues related to technical aspects and ensuring top-notch customer service.
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion. Here at Chase, you will have the opportunity to help people experience our Customer Promise helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
Hourly Wage: $20 - $32 per/hour
Location:
Why Wells Fargo:
Crew Member
Crew Member
