Job Description
Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
SR CUSTOMER SERVICE REP - NEWARK OH Newark, OH 43055, USA Req #9566 Tuesday, March 26, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People Customers Trust This is a Temp to Hire opportunity. The Senior Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, and delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Senior Customer Service Representative is responsible for resolving complaints and requests for billing adjustments. The Senior Customer Service Representative normally handles larger and more complicated customer accounts and orders. PRINCIPLE ACCOUNTABILITIES: Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing. Communicate significant information regarding customer accounts/orders to appropriate internal departments including ensuring Sales Representatives are informed of pertinent activity regarding individual accounts. Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples. Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints. Maintain organized customer files. Investigate and resolve customer complaints including billing issues and escalates to Manager or appropriate internal departments when needed. Manage on-hand inventory levels and reconciles to customer orders, forecasts and just in time schedules; this includes taking physical inventory at month end. May provide direction and support to other customer service representatives and/or provide back up to Customer Service Manager as needed. BASIC REQUIREMENTS: Education equivalent to high school diploma required. Five (5) years\' previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships. Strong working knowledge of computer systems including experience with Microsoft Word, Excel, and Outlook PREFERRED REQUIREMENTS: Associates degree or college accounting coursework. Two (2) years\' previous work experience in the manufacturing sector, containerboard and corrugated packaging industry. Previous experience using an automated order entry system. KNOWLEDGE, SKILLS & ABILITIES: Strong attention to meeting and exceeding customer expectations. The ability to network and build relationships with individuals of various experience and corporate positions. Strong active listening and evaluating skills. Strong analytical skill
Are you an outgoing professional who thrives when working independently? Do you enjoy getting out of the office and connecting with customers where they are? Ready for a financially rewarding job that can lead to real career opportunities?
Description
\" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.\"
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The Home Health Aide (HHA) is a member of the home care team who works under the supervision of a Registered Nurse or Therapist. The HHA performs various personal care services, as necessary, to meet the patient’s needs. The HHA provides service in accordance with Maxim’s philosophy, standards and policies.
