CARE COORDINATOR JOB DESCRIPTION Care Coordinators are key personnel in the daily operations of a home care office. From answering the phones, to being in the field interacting with clients and referral sources, care coordinators scope of responsibility is varied, fast paced, and rewarding. A mix of social services, operations, customer service, finance, sales, recruiting, and human resources are all parts of a Care Coordinator\'s exciting role. Care Coordinator Duties: Support office manager with scheduling, marketing, interviewing, and administrative duties Conduct telephone intakes with new or potential clients Perform initial home visits with new or potential clients to explain services and obtain a signed service agreement Execute follow-up home visits with existing clients Manage all scheduling activities, including replacement and substitute caregivers Resolve client, family, and caregiver differences Maintain files to meet all internal, state, and Federal quality and compliance standards Coordinate, screen, and interview prospective caregivers Select and interact with appropriate caregivers Conduct service calls with prospective clients On call rotation Requirements CARE COORDINATOR JOB REQUIREMENTS Essential Skills/Qualities: Nurturing ability (Caring, empathetic, compassionate) Articulate, with strong verbal and written skills and pleasant phone manner High level of emotional intelligence Creative problem solving skills Organized and detail oriented; good documentation skills. Griswold Home Care is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law. Job Type: Full-time
PURPOSE AND SCOPE:
Description
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
