Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!
Key Responsibilities:Customer Interaction:Answer incoming calls, emails, and chat messages from customers in a professional and courteous manner.Provide information about the company\'s services, policies, and procedures.Address and resolve customer inquiries and issues promptly.Administrative Support:Maintain accurate records of customer interactions and transactions.Assist with scheduling appointments and managing calendars.Process payments, refunds, and other transactions as needed.Communication and Coordination:Coordinate with other departments to resolve customer issues and fulfill requests.Relay important information to customers and internal teams effectively.Follow up with customers to ensure their needs are met and their questions are answered.Data Entry and Documentation:Update and maintain customer databases and records.Prepare and submit regular reports on front desk activities and customer interactions.Ensure all documentation is accurate and up-to-date.Problem Resolution:Identify and escalate complex issues to the appropriate personnel or supervisor.Use problem-solving skills to find effective solutions to customer concerns.Follow established protocols and procedures to handle customer complaints.General Duties:Perform additional administrative tasks as assigned by the supervisor or manager.Participate in team meetings and training sessions to stay updated on company policies and procedures.Contribute to a positive and collaborative team environment.Qualifications:Education: High school diploma or equivalent required; associate or bachelor’s degree preferred.Experience: Previous experience in a front desk, receptionist, or customer service role.Skills:Excellent verbal and written communication skills.Proficiency in using office software, customer service platforms, and CRM systems.Strong organizational and multitasking abilities.Attention to detail and accuracy in data entry and documentation.Personal Attributes:Customer-focused with a positive attitude.Ability to work independently in a remote setting.Reliable and self-motivated.Adaptable to changing work environments and customer needs.Working Conditions:This is a full-time remote position.Must have a reliable internet connection and a quiet, dedicated workspace.Standard office hours with potential for occasional overtime.May require occasional virtual meetings outside of standard hours.
Requisition ID:868470Store #:006182 Sunglass Hut MACYSPosition:Casual Part-TimeTotal Rewards:Benefits/Incentive InformationSunglass Hut is a global leader in the sale of premium sunglasses with over 1600retail stores across North America. By joining our team you\'ll grow with the brightest in retail!We offer competitive benefits, valuable training, and unlimited growth opportunities.We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.GENERAL FUNCTION Our Sales Associates are vital to the success of Sunglass Hut. You will bring an authentic, fun and energic experience to all customers while helping them find premium quality eyewear.MAJOR DUTIES AND RESPONSIBILITIESConsistently deliver sales plan and company objectives through cultivating new and existing customer relationships building brand loyalty.Confidently provides an exceptional customer experience through making a connection, attention to detail and offering a personalized and unique shopping experience resulting in customer satisfaction.Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers and management.Takes pride in the appearance of store and shows initiative to keep displays and inventory clean, attractive and organized. Secures all company assets under one\'s control.Helps foster an inclusive culture by treating customers and colleagues with respect.BASIC QUALIFICATIONSHigh School Diploma or GEDEmbrace new technology and change with high level of accuracySelf-accountability for sales results through use of selling skills and a drive to meet goalsStrong communication skills (both oral and written)Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environmentSunglass Hut is a part of Luxottica, N.A. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 ( (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
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DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let’s see what we can achieve. Together.
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DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let’s see what we can achieve. Together.
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