Performs design and performance improvement of organization and Information Technology operations and business objectives. Collects, analyzes and interprets data in one or more specialties. Formulates and defines system scope and objectives, develops or modifies processes to solve complex problems for computer systems and business and electronic interfaces to achieve desired results through the use of innovative technologies. Develops and applies advanced engineering and design methods, theories and research techniques in the investigation and solution of complex and advanced system requirements, hardware/software interfaces and applications and solutions. Translates customer requirements into formal agreements and plans to culminate in customer acceptance or results. Execute a wide range of process activities beginning with the request for proposal through development, test and final delivery.
Supports software and web architecture development, requirements analysis, process execution and evaluation, selection and evaluation of COTS/GOTS tools, and integration (with both new and legacy systems). Interacts with customers and development team to gather and define requirements. Analyzes and studies customer requirements to determine the most effective software and web technologies to satisfy their needs. Designs, creates, tests, and maintains software and web-based applications and content solutions to satisfy customer requirements. Follows a formal design process using formal specifications, data flow diagrams, other accepted design techniques and also adheres to laws, standards, and established guidelines for development and delivery of software and web applications ( e.g., software reuse, modifiable, efficient, reliable, understandable, fault tolerant). Coordinates creation and collection of necessary technology components and integrate them into a coherent site design. Designs and develops visually pleasing, content rich, user friendly interfaces with intuitive navigation. Develops and maintains software and web development technical documentation to assist with software and web application.
Reviews and analyzes collected data to determine the performance, health and security of a system or network. Recommends and implements changes to the overall system or network to ensure service to the customer. Recommends and makes changes to hardware and software configurations across a system or network to maximize performance. Expert knowledge of organization and Information Technology operations and business objectives. Collects, analyzes and interprets data in one or more specialties to include Security Event & Incident Management (SEIM) systems. Manages products and services to provide real time analysis, monitoring and alerting on security logs generated by applications, hosts and network devices. Formulates and defines system scope and objectives, develops or modifies processes to solve complex problems for computer systems and business and electronic interfaces to achieve desired results through the use of innovative technologies. Develops and applies advanced engineering and design methods, theories and research techniques in the investigation and solution of complex and advanced system requirements, hardware/software interfaces and applications and solutions.
Provides network monitoring during customer core hours with 24/7 on-call support (on-call support includes weekends and holidays). Ensures all problems reported by end users have been adequately documented and controls exist so only authorized staff can archive the end users\' entries, as well as determine if there are sufficient controls to escalate issues according to priority. Performs user account management per the Account Management Plan. Performs advanced software installations and upgrades to operating systems and layered software packages. Supports developing unique applications training lesson plans, for initial user and follow-on educational or refresher training distributing copies (hardcopy/electronic) of training materials and conducting training either on-site or over-the-phone. Provides technical assistance and support related to computer systems, hardware, and software; respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Provides system updates and statuses to Government leadership with PowerPoint slides and Analysis of Alternatives PowerPoint briefings as needed. Operates and maintains the necessary procedures, hardware, network connections, and software required to monitor all systems and trouble tickets from users. Walk customers through problem-solving and follow up with customers to ensure issues are resolved. Collects and evaluates incident reporting practices and operations. Manages IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library). Knowledge of Network connectivity troubleshooting, cable management, and fiber termination technologies. Will be responsible to assist in managing and modernizing LAN cabling. Maintaining and updating records and tracking databases. Alerting management to recurring problems and patterns of problems.
Req ID: RQ189578
Description
Our associates celebrate lives. We celebrate our associates.
Our associates celebrate lives. We celebrate our associates.
Enhance the ALDI customer shopping experience in a collaborative team environment as an ALDI Cashier or Stocker. As a member of our team, you’ll be operating the registers or other machinery, stocking our shelves, keeping our stores looking their best, and serving our customers. Start a job that offers up something new each day.
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Our associates celebrate lives. We celebrate our associates.
More than ever before, cloud services are transforming the way the world does business. As you’ve probably heard, Microsoft is committed to being cloud-first, and with several multi-billion dollar services already serving the needs of individuals and organizations all over the globe, the opportunity to shape the future has never been greater!
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