Customer Service Rep(04823) - Schuylkill Haven
Customer Service Rep(04823) - Schuylkill Haven
Reference #: 29494 JOB SUMMARY Lehigh Valley Dairy has immediate job openings for fast paced and motivated warehouse operators to perform any combination of picking, pulling, and building orders, palletizing products, loading, unloading, and staging materials for outgoing delivery, and working any station or line that is assigned. Additionally, warehouse operators are responsible for safely operating various material and handling equipment and machinery within a warehouse, cooler or dock environment. Lehigh Valley Dairy is a farmer-owned brand of Dairy Farmers of America (DFA), a dairy marketing cooperative owned by more than 12,500 family farmers. Our mark matters and it represents the wholesomeness of dairy that we share with our communities and loved ones. DFA manufactures a variety of dairy products, including cheese, butter, fluid milk, ice cream, dairy ingredients and more, under well-known and established regional brands. Our fingerprints touch thousands of brands across the marketplace, and we\'re passionate about delivering the simple pleasures of dairy to people everywhere, straight from our family farm-owners. At Lehigh Valley Dairy, we are proud to provide families with fresh, delicious dairy. By joining DFA, you can help us continue to make a difference that matters. We care deeply about the well-being of our neighbors and friends, and we celebrate the diversity of our company and our world. It takes an incredible team to deliver the goodness of dairy and enrich our communities - come join us ! Hourly Rate : 24.80 + .60 Night Shift Differential Schedule: 2nd Shift, start time approximately 4:45 PM. Monday, Tuesday, Thursday, Friday. 10 hour days. Days off during the week may fluctuate, no Saturday or Sunday work. BENEFITS: Competitive pay Teamster Pension Paid vacation and 10 Paid holidays Career growth opportunities - we promote from within! Teamster healthcare benefits, 100 % Medical coverage w/Prescriptions Teamster Dental and Vision coverage Service recognition and employee rewards Employee referral program Tuition reimbursement Uniforms provided Work for dairy farm families
Job Description
General Manager(04823) - Schuylkill Haven
Customer Service Rep(04823) - Schuylkill Haven
The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge on parts and inventory. The CSM exceeds customer’s expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge everyday.
Reference #: 28106 GENERAL PURPOSE Supervise the day-to-day activities of a dispatch team. Work to ensure the efficient scheduling and dispatching of drivers to meet customer demands and company objectives. Coordinate with various departments to optimize routes, manage schedules, and ensure compliance with regulatory requirements. SCHEDULE 10pm-6am, Monday-Friday JOB DUTIES AND RESPONSIBILITIES Supervise the daily activities of the dispatch team, providing guidance and support Work to ensure that dispatchers consistently provide high quality service to customers, drivers, and staff Monitor all dispatch activities to ensure timely and accurate delivery of shipments (raw milk, products/goods) Make sure the team follows standard operating procedures (SOPs) for dispatch operations Analyze and optimize routes to reduce costs and improve delivery times Adjust schedules in response to changes in customer needs, driver availability, and other factors Serve as the point of contact between the dispatch team, drivers, and customers when dispatchers escalate questions or issues. Handle customer inquiries and complaints, resolving issues promptly and effectively Coordinate with other departments (e.g., warehouse, plants, customer service, sales and marketing) to ensure smooth operations Generate and analyze reports on dispatch performance. Provide regular updates to management on dispatch operations and performance metrics Oversee the use and maintenance of dispatch software and related technologies. Stay updated on industry trends and new technologies to improve dispatch operations Ensure the accuracy of records and data in systems, spreadsheets, etc. (customer proof of delivery, bills of lading files, receiving credits, customer receipts, delivery schedules carrier/hauler info, costs, and other relevant data) Provide feedback on opportunities and approaches to make improvements and use best practices Lead special project initiatives as assigned Perform supervisory activities such as time keeping, scheduling for appropriate staffing levels, delegating work, etc. Train, coach, and evaluate dispatcher performance on a regular basis relying heavily on first-hand observation. Conduct performance reviews and give guidance on goals for the dispatch team Ensure compliance with all relevant laws, policies, and regulations May perform duties and responsibilities of a dispatcher when needed The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required BENEFITS Health and Welfare benefits begin 1st of the month after start date 401(k) with company contribution - 100% vested at day one of eligibility Competitive pay ($60k-$75k annual salary) + yearly bonus eligibility Paid vacation and holidays Career growth opportunities - we promote from within! Comprehensive healthcare benefits Service recognition and employee rewards Employee referral program Tuition reimbursement Work for dairy farm families
