JOB SUMMARY
The Residential Retention Manager will oversee the day to day activities and performance management of in-house retention teams supporting in-bound customer retention efforts. The position is responsible for the implementation and management of initiatives designed to meet or exceed the customer, unit, and revenue retention goals. Monitoring and ongoing evaluation of supervisor and agent performance, competitive offers, trends and product positioning, retention offer usage, agent systems, performance reporting, and market analysis in order to ensure a positive customer experience and acceptable sales and retention performance.
Great company. Great people. Great opportunities.
Store Family Dollar
Assistant Manager(06882) - 1140 E Interstate 2
Restaurant Manager
KEDPLASMA provides a friendly and rewarding working environment with frequent opportunities for cross-training and advancement. Please apply if you meet any of the criteria described below, with relation to the job duties and responsibilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.